JOB OPENINGS AT SMARTOPTICS

Want to expand your horizons and help our customers move at the speed of light?

The fiber optics industry stands at the forefront of a massive transformation. Data is growing at an unprecedented rate. User expectations are skyrocketing. At Smartoptics, we’re positioned to leave complex and costly old-school telecom solutions in the dust.

So if you’re a doer, an innovator, a dreamer — or simply have got what it takes to propel us forward to become a major player in the global datacenter and enterprise connectivity space, we’d love to hear from you. Check out our website, shoot us an email, or apply for one of our job openings below.

Junior-Mid Level Support Engineer

The role of the support engineer is to assist customers with Smartoptics products and represent Smartoptics and its core values to the fullest. The support engineer shall always be business focused and provide a resolution that is the best for both parties. The type of support cases includes transceivers, from the traffic interface to the management interface (MSA) and optical line systems which also includes transponders and muxponders. The support engineer must be able to troubleshoot both software and hardware issues and determine steps required to resolve a problem. Regular 24/7/365 On-Call on a scheduled basis with ability to be flexible and assist during unforeseen emergency on-call.

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Senior Support Engineer

The role of the support engineer is to assist customers with Smartoptics products and represent Smartoptics and its core values to the fullest. The support engineer shall always be business focused and provide a resolution that is the best for both parties. The type of support cases includes transceivers, from the traffic interface to the management interface (MSA) and optical line systems which also includes transponders and muxponders. The support engineer must be able to troubleshoot both software and hardware issues and determine steps required to resolve a problem. Regular 24/7/365 On-Call on a scheduled basis with ability to be flexible and assist during unforeseen emergency on-call.

In this Senior Support Engineer position we are looking for someone with work experience in WDM/Networking.

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SMARTOPTICS. EXPANDING YOUR NETWORK HORIZONS. Dark fiber presents an increasingly attractive alternative.

Technical Administrator

The role of the technical administrator is to assist the technical support & services organization with documentation of ongoing projects as well as continuous follow-up of various tasks to ensure that the project is successful end-to-end. The technical administrator shall always be business focused and find flexible solutions as each project is unique.

The role also includes simpler technical support against customers, such as processing RMA requests and communication to the customer regarding the test results. The role includes possibility for personal development and evolving into a more technical career.

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